"Dear Steve, Just a quick letter to thank you and those who have been associated in the installation of our new windows and door at our new property. You and your staff are a credit to yourselves in every way that you go about working with customers or those that have used you previously.
From the initial call to your company to enquire about a quote, to the after care that has been provided to ourselves, you have been very efficient in everything you have done.
You provided the best advice in relation to what type of window would be best for each are and took time to explain the regulations in relation to safety glass in certain windows and you never tried to hide anything from us in relation to the cost of these. The quote was back with us in no time and it was all written out clearly explaining costs etc.
On accepting your quote, you again showed a very professional manner to speak to us and giving us a projected start date. When the fitters arrived they were on time and they asked us if they could start in certain rooms, so as not to disturb us too much. They worked without the need for supervision and on completing a room, the room was cleaned and furniture was returned to their original positions.
The work was completed in the timescale that was given and I am sure this could have been done even quicker if the weather had not been against them.
I would not hesitate in recommending Direct Windows (Blackburn) to anybody and have even passed the details of the company to colleagues at work who are considering having work done. The service that has been shown over the last few weeks shows that using local businesses completely outweighs that of a national company.
Andy and Sara"